You may return most items sold by ScrapandSew.com within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, please use this link and let us know click here).
We cannot accept returns of certain items, including:
- Any product missing the serial number, identification number or UPC.
In addition, we will only issue partial refunds for the return of certain items, including:
- Any item that is returned more than 30 days after delivery.
- Any item that has been opened (taken out of its plastic wrap).
- Any item that is not in its original condition, is damaged, or is missing parts.